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Training & Professional Qualifications

Build trauma-informed capability through nationally recognised qualifications, professional learning pathways and tailored team training.

Family & Child Consultants offers two training pathways: professional qualifications for individuals wanting to advance their career, and flexible team training packages built from our 11 signature trauma-informed workshops.

 

Whether you are an individual practitioner, team leader, service manager or organisation, we can help you choose the right learning pathway.

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One Day Training Available for $3500

Family and Child Consultants provides practical, trauma-informed training for community services, child protection, family support, disability, youth, mental health, housing, alcohol and other drugs, and frontline service teams across Australia.

Our training is designed to build confidence, strengthen practice, and support workers to respond safely and effectively to complex client needs. We come to you Australia-wide, with no additional travel costs.

For 2026–27, we are offering seven essential training options, including four new advanced frontline workshops.

 

Our training options include:

  • Therapeutically Intervening in Crisis

  • Trauma Informed Cultural Awareness

  • Having Difficult Conversations 

  • Beyond Disclosure: Identifying Coercive Control and Responding Safely

  • When Clients Push Back: Working with Shame, Avoidance and Resistance

  • Making Sense of Complexity: Trauma-Informed Case Formulation

  • Staying Effective: Boundaries, Vicarious Trauma and Sustainable Practice

Our new advanced workshops are designed to help frontline workers strengthen judgement, safety, engagement, boundaries, reflective practice and sustainable service delivery.

Whether your team needs foundational trauma-informed training, advanced practice development, or tailored training for complex frontline work, we can support your organisation to plan training for the next financial year.

 

Contact us now to discuss your training needs.
 

Professional Qualifications

 

For individuals, leaders and professionals wanting structured learning, recognised credentials and career development in community services, leadership and trauma-informed practice.

 

Our qualification pathways include accredited and industry-recognised options, supported by practical learning, coaching and sector expertise.

 

Best for:
- Individual practitioners
- Team leaders
- Emerging managers
- Community services professionals
- People wanting career progression

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Available courses include:

- Advanced Diploma of Leadership and Management BSB60420
- Diploma of Project Management BSB50820
- Advanced Practitioner in Trauma-Informed Care
- Advanced Certificate in Tender Writing

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Team Training & Workshop Packages

 

For organisations wanting practical, trauma-informed professional development for staff, teams or whole services.

Choose from our 11 signature workshops or combine multiple topics into a tailored training package for your organisation. We can deliver training online, onsite, after hours or as part of a professional development day.

 

Best for:
- Community services teams
- NDIS providers
- Child protection services
- Education and early childhood teams
- Health and allied health services
- Managers and leadership teams

You do not have to choose just one workshop. We can combine topics to create a package that fits your organisation.

Popular team training combinations include:

- Trauma-informed practice + vicarious trauma + Having Difficult Conversations
- Therapeutically Intervening in Crisis + Aboriginal and Torres Strait Islander Cultural Awareness Training

No role plays—just real stories and real learning.

"Our team was genuinely captivated from the

very start. The trainers didn’t just teach theory—

they shared powerful stories from their own frontline experience, making every concept practical and relatable.


Instead of scripted scenarios, we learned through authentic examples that mirrored our daily challenges. By the end, our staff weren’t just inspired—they left with clear, actionable strategies they could use right away.


This is the first time I’ve seen a training where everyone stayed engaged the whole way through. The story-based approach made all the difference.”
 

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"Completing the training was a game-changer for both my practice and my career. The flexible learning options meant I could balance my professional and personal commitments without stress, and every single session was worth its weight in gold.

 

The content was practical, immediately relevant, and delivered by trainers who genuinely understand the realities of frontline work. Having direct access to an industry expert made a huge difference to my confidence and leadership skills.

I walked away with real-world strategies I use every day. I can’t recommend this program highly enough to anyone wanting to grow as a trauma-informed leader.”

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