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Our Training
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Trauma Informed Cultural Awareness Training: Aboriginal and Torres Strait Islander 

Join us for a transformative full-day workshop that will expand your cultural awareness and foster a more inclusive environment. Led by experienced facilitators, this engaging and interactive training experience will equip you with the knowledge, skills, and tools to navigate cultural differences with sensitivity and respect.

Workshop Highlights:

  • Explore the richness of diverse cultures within Australia and develop a deeper understanding of their significance.

  • Uncover unconscious biases and learn strategies to overcome them, promoting fair and equitable interactions.

  • Enhance your communication skills to effectively engage with individuals from different cultural backgrounds.

  • Gain insights into cultural norms, customs, and practices, enabling you to navigate cross-cultural situations confidently.

  • Cultivate empathy and understanding by considering the impact of trauma within a cultural context.

  • Interactive group activities, case studies, and discussions provide practical application of concepts learned.

  • Q&A sessions to address specific concerns and challenges in your workplace or community.

Don't miss this opportunity to invest in your personal and professional growth while fostering cultural competence and inclusivity within your organization.

Having Difficult conversations course for those working in the community services sector

Discover the art of navigating tough discussions with our "Having Difficult Conversations" training course, specifically designed for professionals working in the community sector. This one-day workshop is tailored to equip you with the skills and strategies needed to handle challenging conversations with confidence, empathy, and effectiveness.

What You Will Learn:

  1. Understanding the Dynamics: Gain insights into the complexities of difficult conversations and the factors that can impact their outcomes.

  2. Effective Communication Techniques: Learn how to communicate clearly and assertively, ensuring your message is heard while respecting the perspectives of others.

  3. Emotional Intelligence: Develop the ability to recognize, understand, and manage your emotions and those of others during high-stakes discussions.

  4. Conflict Resolution: Discover strategies for resolving conflicts constructively, turning potential confrontations into opportunities for growth and collaboration.

  5. Building Rapport: Master the art of building rapport and trust, creating a foundation for more productive and positive interactions.

  6. Practical Application: Engage in role-playing exercises and real-life scenarios to practice and refine your newly acquired skills.

Who Should Attend:

This course is ideal for community workers, social workers, counselors, healthcare professionals, and anyone who frequently engages in challenging conversations as part of their role.

By the end of this training, you will be equipped with the tools and techniques to approach difficult conversations with greater confidence and achieve more positive outcomes. Join us for a day of learning and empowerment, and transform the way you communicate in challenging situations.

Intervening in Crisis Therapeutically

Therapeutically intervening in crisis training for community workers is a program designed to equip individuals with the knowledge and skills necessary to provide effective support to people experiencing a crisis. The training focuses on helping community workers to develop a deep understanding of the impact of trauma and crisis on individuals, families, and communities, as well as the key principles and strategies for providing effective intervention.


Through a combination of theoretical and practical training, community workers learn how to provide therapeutic support in a crisis, including how to identify the signs of trauma, how to create a safe and supportive environment, and how to use evidence-based interventions to help individuals and families overcome the challenges they are facing.


The program also emphasises the importance of self-care and resilience-building for community workers, recognising that working in crisis situations can be emotionally demanding and stressful. By equipping community workers with the skills they need to provide effective support and take care of themselves, the program aims to build a strong and resilient network of individuals who are equipped to support their communities in times of need.

Story Based Workshops


Family and Child Consultants utilize story-based workshops as a powerful tool to facilitate learning, healing, and personal growth. These workshops leverage the power of storytelling to create an engaging and relatable learning environment.

What Story-Based Workshops Are:

Story-based workshops use narratives and storytelling techniques to explore various themes and issues relevant to family and child well-being. These stories may be based on real-life experiences, fictional scenarios, or a combination of both. Participants are encouraged to share their own stories, listen to others, and engage in discussions and activities that stem from these narratives.

Why Family and Child Consultants Use Story-Based Workshops:

  1. Connection and Empathy: Stories have a unique ability to connect people and foster empathy. By hearing others' experiences, participants can better understand different perspectives and feel more connected to their own emotions and those of others.

  2. Enhanced Learning: Stories make abstract concepts more tangible and memorable. By grounding lessons in real-life or relatable scenarios, participants are more likely to retain and apply what they've learned.

  3. Emotional Expression: Storytelling provides a safe and structured way for individuals to express their emotions and experiences. This can be particularly therapeutic for those dealing with trauma or difficult life situations.

  4. Problem-Solving: Discussing stories and their implications allows participants to explore problem-solving strategies and develop critical thinking skills in a non-threatening way.

  5. Cultural Relevance: Story-based workshops can incorporate cultural stories and traditions, making the content more relevant and engaging for diverse audiences.

  6. Community Building: Sharing stories creates a sense of community and mutual support among participants, fostering a supportive environment for personal and collective growth.

Family and Child Consultants use story-based workshops as a dynamic and inclusive approach to support families and children, promoting understanding, resilience, and positive change.

Trauma Informed


At our organization, we believe in the importance of trauma-informed training because it is not just a theory, but an action-oriented approach that can significantly impact the lives of individuals and communities. Trauma-informed training is crucial for several reasons:

  1. Enhanced Understanding: It provides a deeper understanding of the effects of trauma on individuals, enabling professionals to recognize signs of trauma and respond appropriately.

  2. Promoting Safety: Trauma-informed practices create safe environments where individuals feel respected, understood, and supported, reducing the risk of re-traumatization.

  3. Empowerment: By adopting a trauma-informed approach, we empower individuals to regain control over their lives, fostering resilience and healing.

  4. Improved Outcomes: Trauma-informed training leads to more effective interactions and interventions, resulting in better outcomes for those affected by trauma.

  5. Holistic Approach: It acknowledges the complex interplay between trauma and various aspects of life, including physical health, mental well-being, and social relationships.

  6. Cultural Competence: Trauma-informed training emphasizes the importance of cultural sensitivity and inclusivity, ensuring that diverse backgrounds and experiences are respected and valued.

By implementing trauma-informed training, we are taking concrete action to address the widespread impact of trauma and create a more compassionate and supportive society. It is a commitment to understanding, empathy, and positive change, benefiting both individuals and the broader community.

Workshop Details


Online and Face-to-Face Training Options


Online Training:
Join our engaging online training sessions available on set days. These sessions are designed to provide flexibility and convenience, allowing participants to join from anywhere.


Team Exclusive Training:
Tailor your learning experience with team exclusive training for groups of 7 or more, or for a minimum fee of $1743. Choose a day that best suits your team's schedule, and enjoy a customized training session that addresses your specific needs and goals.


Face-to-Face Training:
For a more personalized training experience, opt for our face-to-face training. Our expert trainers will come to your workplace anywhere in Australia, providing an interactive and hands-on learning environment. This option is available for groups of 16 or more, or for a minimum fee of $3984, ensuring a comprehensive and immersive training experience.

Whether you prefer the convenience of online training, the customized approach of team exclusive training, or the immersive experience of face-to-face training, our workshops are designed to meet your needs and exceed your expectations.


Join us and enhance your skills, knowledge, and effectiveness in your professional role.

1300 789 649

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